Випуск 20
07/18/17 09:56
PARAMETERS OF CONSUMPTION VALUE OF PASSENGER MOTOR TRANSPORT SERVICE
By: SHINKARENKO V., Dr., Econ. Sc., LEGKYY S., Competitor
УДК 658:656.13.033
P. 102-110.
It is ascertained that the quality of service is determined by its value. The parameters of quality of motor transport service have been proven. The basic parameters which determine the consumption value of service have been marked out. The value for the consumers determined by the expert survey served as a criterion for dividing parameters into basic and secondary ones.
Key words: service, quality, consumption value, expert survey.
SHINKARENKO V., Dr., Econ. Sc., LEGKYY S., Competitor,
Kharkiv National Automobile and Highway University
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Випуск 20